Responsive, Reliable, Reachable
Looking for an insurance company that shares your urgency when it comes to resolving problems?
It takes an average of 25 seconds to connect with a Benefit Advisor by phone, and 98.9% of inquiries are resolved with that first call.
The average claim is processed within 72 hours at an accuracy rate that exceeds 99.9%.
Enrollment and eligibility updates happen within three business days.
So it’s no wonder that Delta Dental of Wisconsin has been named North America’s No. 1 call center with fewer than 100 agents. That’s what happens when you treat callers like your neighbor, and focus on doing things right – call after call.